Everything a phone-based agency runs on, in one system

The dialer moves down your list on its own, by what actually happened on the call. No answer or busy moves on; a live answer pauses so the rep can talk, then it keeps going. A "pause after connect" switch gives a rep a breath between conversations.

Every call goes out from a number that matches the lead's area, picked automatically from the numbers you own. Each number carries its own daily dial cap, and a number nearing it is flagged before the next dial rather than pulled mid-shift.

After each connected call a small card asks for the disposition and stays until it's picked, so no call is left unlabelled. A lead dialed on three different days with no pickup is tagged "Likely dead" and the dialer skips it.

Every number you buy is registered with the carriers as a verified business caller, automatically, and rechecked every day. Your calls carry the carriers' top trust rating instead of arriving as an unknown caller.

Calls go out from a local number in the lead's area, rotated across the numbers you own, and each number has its own daily dial cap. At the cap the rep chooses to keep going or rest that number for the day. Leads that never pick up are tagged "Likely dead" and skipped, so nobody keeps hammering a dead line.

If a number does get labelled, flag it and it comes out of every dialer at once. Replace swaps it for a fresh number in the same area code and moves its leads, routing and cap across. No one can promise a number is never labelled; this is everything in our control.

An inbound call matches on the caller's number and rings the lead's owner first. Their screen has the record open before they say hello.

If they're away or on break, the call moves to whoever owns the number, then to voicemail. A missed call lands in the Missed Calls list and on the lead, so nobody has to go looking for it.

Everything inbound is written to the same call history as everything outbound: one timeline per lead, not two systems to reconcile.

Every conversation is threaded by lead, so a rep picking up a callback sees the last text and the last call side by side. Email goes out from the same record, sent from the rep's own email address.

Text campaigns send to a filtered list, from your own registered numbers. A text from a number you don't know shows up in its own thread, and one click turns it into a lead.

STOP, HELP and opt-outs are honored automatically on every send. A lead who opts out can't be texted again from anywhere in the product.

Two-party calls run as a direct bridge. A teammate joining turns that same call into a group call instead of restarting it, so nothing drops and nobody has to call back.

The rep picks who to page. The teammate gets a one-click Join and comes in as a whisper coach: the rep hears them, the client doesn't. A rep can also hand the whole call to a teammate and step away without hanging up on the client.

Recordings attach to the lead's call history automatically, so a call worth reviewing is findable weeks later without anyone having saved it on purpose.

Leads arrive from your lead vendors, ad lead forms, a spreadsheet import or your own web form, and land in the same vault with their source intact. Saved searches bring a rep's working list back in one click.

Dispositions are yours to define, in the order you want them. Each one can fire automated actions and workflows, and they're what makes reporting reflect how your agency actually sells.

Do-not-call and text opt-outs are enforced on every dial and every send. There is no path through the product that skips the check.

Set a callback or an appointment from the call itself. After a call with an open callback, a prompt offers Complete, +15 minutes, +1 hour, +1 day or a custom time, so rescheduling is one click.

Overdue items turn red everywhere they appear: on the lead list, on the lead, on the dashboard. A missed callback is obvious, not buried in a calendar nobody opens.

Connect your calendar account and every appointment shows on the rep's own calendar too.

The scorecards read the same call and disposition data the dialer writes, so the numbers on them are the numbers, not a separate report that drifts. A best-time-to-reach heatmap shows when your leads actually pick up.

Commissions, book of business and recruiting live in the same system, so a producer's activity and their production sit side by side instead of in three tools. Roles and per-feature permissions decide who sees what, and an owner can view the app as any role to check it.

Every screen updates live. A sale, a disposition or a new lead shows up for the whole floor without anyone refreshing. Shared agency docs and two-factor sign-in are built in.

Producers level up from the work they're already doing. No one logs anything extra to earn it.

Throwdowns pit reps or teams against each other for a day or a week, and the leaderboard shows who's winning as it happens.

Every sale lands in the floor's feed and in Team Chat, where reps can react, comment and see who's online.

Your agency admin sets the login up with a username and a temporary password. No seat fee and no email address needed. The assistant sees your leads and only yours.

Calls and texts go out as the assistant and show as their own row in your reports, so you can see exactly what they did. Appointments they book land on your calendar, marked with who booked them.

They never see your book of business, commissions, dashboard or the leaderboard, and they earn no XP. Their usage comes out of a balance you fund from yours, and you can move it back at any time.

Install from the browser in two taps. It opens full screen with its own icon, remembers two-factor sign-in for 30 days, and pulls down to refresh.

Missed calls, new texts and the rest of the notification bell arrive as a push whenever the rep isn't at an awake computer. An incoming call is a push too: tap it and the call answers in the app.

On a call the screen stays awake, and a dropped connection shows a reconnecting notice instead of silently ending the call.