Terms of service

Agreement

These terms govern use of the Elevate platform provided by Cosmic Capital Strategies LLC("we," "us"). An agency using Elevate agrees to them on behalf of every user it invites. Where a signed order form exists, that document controls anything these terms contradict.

Accounts

Accounts are opened only with an invitation code issued by us, before and after general launch. Each code works once. We decide who receives a code and are not required to give a reason. Accounts are issued per agency and per user. Credentials are not to be shared between people. Activity is attributed to the account that performed it, and shared logins make the audit trail meaningless. An agency is responsible for what its users do in the platform.

Acceptable use of telephony

Elevate places real calls and sends real messages over a licensed carrier, and using it brings obligations that are not ours to waive:

• Only licensed producers may solicit insurance business through the platform.
• Do-not-call and message opt-out requests must be honoured. The platform enforces both on every dial and every send, and that enforcement is not configurable.
• Messaging campaigns require current carrier registration. Sending without it is a carrier violation, not just a platform one.
• Recording is subject to the consent law of the jurisdictions involved, and obtaining that consent is the agency's responsibility.

Assistant logins

An assistant login is issued free of charge for one real assistant working for the agent it is tied to. Sharing it with anyone else, or using it to give a person access they would otherwise need their own account for, ends the relationship: the accounts involved are banned, any remaining balance is forfeited, and no future account will be issued to the people involved.

Fees

Subscription fees are billed per user. Telephony usage, phone numbers and AI features are billed as metered usage at exactly what we are charged for them, with no markup. Carrier fees are passed through as charged.

An agency that subscribes during the beta keeps the beta subscription price for every user on its account for as long as its subscription stays active and paid. If the subscription is cancelled, or a payment is not made, the beta price is lost permanently: an agency that returns pays the full price in effect at that time.

Your data

An agency owns the records it puts into Elevate. We process them to run the service and to meet legal obligations, and we do not sell them. Export is available on request while an account is active.

Intellectual property

The Elevate platform, its software, design, name, logo and the content of this site are the property of Cosmic Capital Strategies LLC and are protected by copyright and trademark law. © 2026 Cosmic Capital Strategies LLC. All rights reserved.

• An agency's subscription is a licence to use the platform, not a transfer of any ownership in it.
• Copying, reselling, reverse-engineering or building a competing product from the platform or its code is not permitted.
• Feedback and suggestions may be used to improve the product without obligation to the person who gave them.
• The records an agency puts into Elevate stay the agency's, as set out under "Your data".

Availability

We work to keep the platform available and will give notice of planned maintenance where we can, but the service is provided without a warranty of uninterrupted operation. Carrier networks are outside our control.

Termination

Either party may terminate on notice. We may suspend an account immediately for conduct that puts our carrier registration or another customer at risk. Data is available for export for a reasonable period after termination.

Disclaimer of warranties

The platform is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, except as expressly stated in a signed order form.

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising out of or relating to these terms or the platform. Each party's total liability for any claim arising out of or relating to these terms is limited to the fees paid by the agency to us in the twelve (12) months preceding the claim. Nothing in this section limits liability that cannot be limited under applicable law.

Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles, and any dispute not resolved informally is subject to the exclusive jurisdiction of the state and federal courts located in Florida.

Contact

Questions about these terms go to nikolasjonin@gmail.com.